Experienced China Operations Director

Greg Sinclair

Greg Sinclair
    Info
  • Married
  • Beijing  (100025) China

Professional status
Entrepreneur

Job/career Yes, I'm available

Personal Profile

Update: Contact form is broken, trying to fix it. Please use greginchina AT gmail DOT com in the meantime.

An energetic, enthusiastic and highly dynamic professional with genuine business acumen, a broad range of commercial, operational, sales and marketing skills together with a proven track record networking at senior level, developing businesses and achieving corporate goals in challenging fast-paced international environments

A passionate, customer focused, results-orientated communicator with first-class interpersonal skills and a proven track record building relations with clients at all levels and leading/motivating teams to exceed expectations

Professional experience

Operations Director & Co-owner

China One Call Ltd - Hong Kong & Kunming - China(Permanent contract - Since October 2006)

  • Director of a call centre & translation sector business with offices and representatives in China, London and Los Angeles
  • Successfully set up the mainland China WOFE from scratch, leading strategic direction & corporate development
  • Recruited and successfully trained, managed and motivated a team of 15 staff to consistently surpass targets
  • Gained a reputation as a creative, versatile and highly resourceful critical thinker with first-class analytical skills
  • Spearheaded corporate development, building new marketing channels via highly successful trade fair campaigns
  • Led on marketing & internet/e-commerce strategy to dramatically boost web ranking via SEO & social networking
  • Secured a deal with the British Athletics Commission to boost market awareness/sales during the 2008 Olympics
  • Company authority on marketing planning/trends, business analytics and financial operations/reporting

Director of International Business

Sinotech Group - Beijing - China(Freelancer - March 2011 - September 2011)

  • Proved an accomplished presenter, successfully promoting a range of products and services, driving sales
  • Networked at senior level to successfully build relations and profitable partnerships with clients internationally
  • Project-managed successful search marketing and social media monitoring projects.
  • Proved highly versatile across a range of marketing, business development, sales, operations, PR
    & IT functions

China Technology Brief writer

RedTech Advisors (China) Ltd. - Beijing - China(Freelancer - July 2010 - April 2011)

  • Translating & writing briefs of Chinese Tech articles

Programme Support Officer

Office of the Deputy Prime Minister - London - United Kingdom(Permanent contract - March 2004 - September 2005)

  • Proved highly versatile across a range of administrative, support and recruitment functions
  • Commended for impeccable community participation team support on a major neighbourhood renewal program
  • Focal point for key administrative, membership and communication issues, presenting to teams and the NCF
  • Consistently ensured impeccable reporting, documentation and office management, 100% to best practices

Travel Consultant

China Holidays - London - United Kingdom(Permanent contract - September 2002 - September 2003)

  • Travel consultant for a leading British tour operator
  • Gained a reputation as a customer focused communicator with the ability to connect across all ages/cultures
  • Personally created and successfully promoted specialist tours including martial arts, cuisine and calligraphy
  • Successfully orchestrated communications with company teams, ground agents and clients/stakeholders
  • Achieved rapid progression due to outstanding levels of performance, industry, client satisfaction and results

Education

Modern Chinese Studies

University of Leeds (September 1998 - September 1998)
  • BA Modern Chinese Studies (University of Leeds) Upper 2nd Class

    Courses:
    Chinese language, Chinese history (classical & modern), Chinese politics, Chinese literature, Chinese media, Chinese computing, Web design, Computer graphics.

    Achievements:
    Achieved Department’s highest mark of the year for an undergraduate dissertation.
    Selected as group leader for Leeds students in Beijing 1999-2000.
    Managed the East Asian Research Society’s website.

Interests

Music

  • Singing (choral, close harmony)
  • Piano
  • Concerts

Travel

  • China
  • International Travel
  • Sustainable Travel

Technology

  • China Technology
  • Social Media

Skills

Skills & Achievements to Date

  • Strong business, sales and marketing skills
  • Strong Call Center Operations management skills
  • Extensive networking and presentation skills
  • Proven training, managerial and motivation skills
  • Excellent IT skills including MS Excel & PowerPoint
  • Highly numerate with reporting//financial expertise
  • First-class interpersonal & communications skills
  • Professional level in English and Mandarin
  • Enthusiastic and passionate team player
  • High level of initiative & self-motivation
  • Confidence to take on challenging roles
  • Proven ability to connect across all levels/cultures
  • Strategic, creative and critical thinker
  • Ability to identify and capitalise on opportunities
  • Professionalism and integrity at all times